For LNG and crude cargo operators, having access to software that effectively automates their unique cargo management workflows can make all the difference when it comes to managing multiple shipments, ensuring regulatory and contractual compliance, and maximising efficiency.
It is for this reason GLX Digital views users of GLX CARGO – software designed to specifically manage the nuanced workflows of LNG and crude cargo operations – as more than just customers. They are also important stakeholders in shaping the software’s roadmap. Customer engagement, listening and feedback is at the core of how we improve and develop our technology, ensuring it continues to grow and evolve to meet the complex and dynamic demands of LNG and Crude cargo operations.
Understanding real-world challenges
LNG and crude cargo operations involve complex supply chains, a high degree of compliance and strict regulations, requiring simple and intuitive access to real-time data. Our customers bring invaluable insights into the day-to-day challenges of managing their LNG and crude cargos.
By working closely with our customers, we gain a deeper understanding of their specific pain points, which are often common across the industry. From improving cargo visibility and streamlining regulatory reporting through to implementing generative AI, the feedback we receive helps us develop product enhancements that address these real-world challenges. This hands-on approach ensures that GLX CARGO evolves to remain both technically advanced and operationally effective.
Collaboration enhances customisation and flexibility
No two energy companies operate in the same way, and their LNG and crude cargo management needs vary. For this reason, GLX CARGO is designed with flexibility and interoperability in mind, but it is through close collaboration with our customers that we can offer software solutions that truly meet their specific operational requirements.
Whether it's integrating GLX CARGO with existing ETRM and ship management systems or customising features and fields to ensure data can be accessed and interpreted in a way that suits our users best, user feedback ensures GLX CARGO continues to evolve alongside our customers, allowing them to efficiently manage energy cargo operations as industry demands shift.
Customer engagement helps foster long-term relationships
For GLX Digital, customer engagement and feedback are not a one-time interaction, it is an ongoing feature of our long-term relationships. We maintain open communication channels, so customers have ample and continued opportunity to provide feedback that ultimately helps shape the software solutions they depend on. When challenges arise, our close working relationships enable us to quickly adapt and respond to new customer needs.
With a dedicated team of in-house UX/UI designers and expert developers, we are constantly improving and enhancing GLX CARGO for the benefit of our customers, with three system updates annually rolling out new features and functionality.
LIKE TO KNOW MORE
Get in touch to discuss how GLX CARGO can support your LNG and crude cargo ops team and add material value to your business, potentially saving you tens of millions of dollars in value leakage.
By leveraging purpose-built technology, commodity companies can streamline their cargo operations by reducing costs and risk exposure, and increasing their competitiveness in the market.
Learn moreLearn moreLearn more
Learn more about how GLX Digital can help you improve your business and tailor packages to suit your needs.
